Here’s a commercial-grade, copy-ready Terms of Service for PaymentWorld.io tailored to your use case (B2B virtual cards + invoice/bill/tax payments via RTP). You can publish as is and fill in any bracketed placeholders (e.g., issuing bank name) later.

Terms of Service (Commercial Accounts)

Last Updated: October 6, 2025

These Terms of Service (“Terms”) are a binding agreement between International Data Inc. d/b/a PaymentWorld.io (“PaymentWorld.io,” “we,” “us,” or “our”) and the business entity accepting these Terms (“Customer,” “you,” or “your”). By creating an account, using our website or platform, issuing or using virtual cards, or submitting payables for processing, you agree to these Terms.

Who We Are
International Data Inc. d/b/a PaymentWorld.io
1001 S Main St, Ste 600, Kalispell, MT 59901, USA
Contact: [email protected] / [email protected]

Important Notices

• Business Use Only. Our Services are intended solely for commercial/business use. They are not consumer services and the Electronic Fund Transfer Act/Reg E consumer protections do not apply.

• Not a Bank. We are not a bank. Some Services are provided by regulated partners (e.g., issuing banks, financial institutions, licensed money transmitters).

• RTP Irrevocability. Real-Time Payments (“RTP”) are generally final and irrevocable once sent. Use caution and ensure accuracy before you approve an RTP.

1. Definitions

• Account: Your PaymentWorld.io commercial account.

• Authorized User: Any employee, contractor, affiliate member, or agent you authorize to access the Account, request cards, or initiate payments.

• Beneficial Owner/Control Person: As defined under applicable KYC/KYB rules.

• Bill Pay Hub: The payable services where we receive funds from you and disburse to your vendors/tax authorities via RTP (and, where available, ACH, wire, or other rails).

• Issuing Bank: The bank that issues the Virtual Cards (e.g., [Issuing Bank Name]).

• Network Rules: Rules of the card networks and payment rails (e.g., Mastercard/Visa rules; RTP network rules).

• Services: Our commercial payment tools including Virtual Cards and the Bill Pay Hub.

• Virtual Card: A network card credential (and tokenized versions) issued for your business expenses and authorized program use.

2. Eligibility; Onboarding; Information Accuracy

2.1 Eligibility. You must be a duly organized business, have capacity to enter contracts, and operate for a lawful business purpose.
2.2 KYB/KYC. You will provide accurate, current information about your entity, Beneficial Owners, and Control Person(s), and update promptly upon changes. We may request documents (e.g., formation docs, EIN, ID, proof of address) and conduct screening (OFAC, PEP, adverse media).
2.3 Verification & Approval. We may approve, deny, or limit access to any Service in our discretion. We may suspend or terminate access if we cannot verify information or for risk/compliance reasons.
2.4 Authorized Users. You are responsible for actions and omissions of Authorized Users and for maintaining the security of credentials.

3. Relationship; Limited Agency

3.1 Limited Agency for Payments. For Bill Pay Hub transactions, you appoint PaymentWorld.io as your limited agent to instruct disbursements to your designated payees using your funds. This agency is limited to executing your payment instructions and does not create a fiduciary duty.
3.2 No Fiduciary/Advisory Role. We do not provide legal, tax, accounting, or investment advice. You remain solely responsible for your payables, due dates, and compliance.

4. Service Overview

4.1 Virtual Cards.
(a) Cards are issued by the Issuing Bank and governed by a separate Cardholder/Program Agreement. In any conflict between these Terms and the Issuing Bank agreement, the Issuing Bank agreement controls for card matters.
(b) Cards are for business purposes only (e.g., employee expenses, program-approved affiliate/member spend). You must configure spend controls and monitor usage.
(c) You are responsible for transactions initiated with your credentials/cards, including by Authorized Users. Report suspected compromise immediately.
(d) Certain merchant categories or uses may be restricted or prohibited by Network Rules, law, Issuing Bank policies, or our risk standards.

4.2 Bill Pay Hub (Payables).
(a) Funding. You must pre-fund payments (or maintain sufficient balance/line with us or our partner) before we will execute any disbursement.
(b) Rails. We may use RTP by default where enabled; if a payee cannot receive RTP or an RTP fails, we may use alternate rails (ACH, wire, check, or other options) at our discretion.
(c) Accuracy & Finality. You must provide accurate payee details, amount, and reference data. RTP is generally final once sent; cancellations/recalls are not guaranteed. ACH/wire cut-off times and return windows vary by rail.
(d) Taxes & Government Payments. For tax or agency payments, you must supply correct account/tax period information. We are not responsible for penalties/interest arising from your errors, insufficient funds, or rail/network outages.
(e) Returns/Failures. If a payment is returned or fails, we may credit funds back to you (less fees) or request corrected instructions. We are not liable for indirect costs from delays or returns.

5. Compliance; Prohibited Use

5.1 AML/CFT & Sanctions. You will comply with our AML & Sanctions Statement and all applicable laws (BSA/AML, OFAC, anti-bribery, anti-corruption). We may screen parties and block or reject transactions.
5.2 Prohibited Activities. You will not use the Services for illegal goods/services, sanctions evasion, gambling without authorization, adult/escort services, drugs or research chemicals for human consumption without authorization, ransomware/extortion, money-laundering, terrorist financing, or any activity we identify as posing unacceptable risk.
5.3 Monitoring & Cooperation. You consent to ongoing monitoring, case review, and requests for information. You agree we may file required regulatory reports (e.g., SARs) without notice.

6. Fees; Limits; Taxes

6.1 Fees. Fees are shown in your dashboard, order form, or pricing addendum and may include card program fees, payment rail fees, exchange/FX fees, return/exception fees, monthly platform fees, and added-value service fees.
6.2 Changes. We may change fees with prior notice where required. Continued use after the effective date constitutes acceptance.
6.3 Limits & Reserves. We may impose transaction, velocity, or program limits and may place reserves or holds on funds to manage risk, disputes, or returns.
6.4 Taxes. You are responsible for all applicable taxes. We may collect taxes where required by law.

7. Funding; Negative Balances; Set-Off

7.1 Custody of Funds. Funds for disbursement are held and moved by our regulated partners (banks/money transmitters). The Services are not a deposit account and do not pay interest.
7.2 Negative Balances. If your Account has a shortfall (e.g., due to returns/chargebacks/fees), you must promptly fund the deficit. We may debit your linked account(s), offset against reserves, or invoice you.
7.3 Set-Off. We may set off amounts you owe against balances, reserves, or future incoming funds.

8. Disputes; Chargebacks; Errors

8.1 Card Disputes. Card transaction disputes are handled under the Issuing Bank’s Cardholder/Program Agreement and Network Rules. You must submit documentation within required timeframes.
8.2 Payment Errors. Notify us promptly of any suspected error in the Bill Pay Hub. We will investigate and, where appropriate, correct errors. Because Services are commercial, Reg E error resolution procedures do not apply.
8.3 No Indirect Liability. We are not responsible for merchant/vendor performance, quality of goods/services, or third-party fees/penalties arising from your payables or their timing.

9. Data; Security; Privacy

9.1 Security. You must implement appropriate security for your systems, users, and credentials. Notify us immediately of suspected compromise or unauthorized activity.
9.2 Data Use. We handle personal and business data consistent with our Privacy Policy and applicable agreements with our partners.
9.3 Sharing. You authorize us to share information with Issuing Banks, payment networks, service providers, and regulators as necessary to provide the Services and comply with law.

10. Intellectual Property; Feedback

10.1 Ownership. We and our licensors retain all rights in the Services, software, and content.
10.2 License. We grant you a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes during the Term.
10.3 Feedback. You grant us a royalty-free license to use feedback/suggestions to improve the Services.

11. Term; Suspension; Termination

11.1 Term. These Terms begin when you accept and continue until terminated.
11.2 Suspension. We may suspend access immediately for suspected fraud, non-payment, security concerns, or legal/compliance reasons.
11.3 Termination. Either party may terminate for convenience with notice, unless otherwise agreed in an order form. We may terminate immediately for cause (e.g., breach, illegal use).
11.4 Effect. Upon termination, you remain responsible for fees, negative balances, disputes, returns, and any obligations that by nature survive (Sections 3, 5–9, 12–16).

12. Warranties; Disclaimers

12.1 Your Warranties. You represent and warrant that: (a) you are duly organized and authorized to accept these Terms; (b) you and your Authorized Users will use the Services only for lawful business purposes; (c) information you provide is accurate and complete.
12.2 Service Disclaimer. THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NETWORK/RAIL AVAILABILITY, CUT-OFFS, AND PROCESSING TIMES MAY VARY.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS/REVENUE; AND (B) OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE FEES PAID BY YOU TO US FOR THE SERVICES GIVING RISE TO THE CLAIM IN THAT PERIOD. THESE LIMITATIONS APPLY REGARDLESS OF THEORY OF LIABILITY AND EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTHING LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

14. Indemnification

You will defend, indemnify, and hold harmless PaymentWorld.io, our affiliates, Issuing Banks, and service providers from and against claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of: (a) your or your Authorized Users’ use of the Services; (b) your breach of these Terms or applicable law; (c) your payables (including accuracy of instructions and legitimacy of underlying obligations).

15. Changes to Terms

We may update these Terms from time to time. Changes become effective on the date stated in the notice or posted Terms. If you continue using the Services after the effective date, you accept the revised Terms.

16. Electronic Communications; E-Sign Consent

You agree to receive notices and disclosures electronically and consent to use of electronic signatures and records in connection with the Services (ESIGN/UETA). You may withdraw consent by ceasing use of the Services or closing your Account (subject to surviving obligations).

17. Confidentiality

Each party will protect the other’s non-public information using at least reasonable care and will use it only as necessary to perform under these Terms or as otherwise permitted by law.

18. Governing Law; Dispute Resolution; Arbitration

18.1 Governing Law. These Terms are governed by the laws of the State of Montana (without regard to conflict-of-laws principles).
18.2 Arbitration. Any dispute arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The seat and place of arbitration will be Missoula County, Montana. Judgment on the award may be entered in any court of competent jurisdiction.
18.3 Class Action Waiver. Disputes must be brought in the parties’ individual capacities; class, collective, or representative actions are not permitted.
18.4 Injunctive Relief. Either party may seek temporary or preliminary injunctive relief in court to protect its rights pending arbitration.

19. Network Rules; Third-Party Terms

You must comply with all applicable Network Rules and third-party terms (e.g., Issuing Bank Cardholder/Program Agreement, RTP rules). We may require additional terms or certifications to enable certain features.

20. Service Availability; Maintenance

We may modify, suspend, or discontinue features. We will use commercially reasonable efforts to minimize material adverse changes and downtime but do not guarantee uninterrupted availability.

21. Assignment; Subcontracting

You may not assign these Terms without our prior written consent. We may assign or subcontract our obligations to affiliates or qualified service providers, provided we remain responsible for our obligations to you.

22. Entire Agreement; Order of Precedence; Severability

These Terms, together with any order forms/addenda and incorporated policies (including the Privacy Policy and AML & Sanctions Statement), form the entire agreement and supersede prior agreements on the same subject. If any provision is unenforceable, it will be modified to the minimum extent necessary and the remainder will remain in effect.

23. Notices

Notices to PaymentWorld.io must be sent to [email protected] with a copy to the mailing address below; notices to you may be sent to your Account email or platform notifications.

International Data Inc. d/b/a PaymentWorld.io
1001 S Main St, Ste 600
Kalispell, MT 59901, USA

24. Service-Specific Addenda (Illustrative)

A. Virtual Card Program Addendum

1. Program Roles. Cards are issued by [Issuing Bank Name]; PaymentWorld.io provides program management and technology.

2. Card Use. Business spend only; no cash advances unless explicitly permitted; no personal/family/household use.

3. Controls. You will configure card limits, MCC restrictions, and other controls; we may impose additional controls.

4. Lost/Compromised Credentials. Notify us immediately. You are responsible for transactions until reported; network/issuer policies apply thereafter.

5. Disputes/Chargebacks. Follow issuer procedures and timelines; provide documentation on request.

6. Program Changes. The Issuing Bank or network may change program features or suspend certain merchants/transactions for risk/compliance.

B. Bill Pay Hub (RTP/ACH/Wire) Addendum

1. Authorization. You authorize us to (i) receive funds from you and (ii) transmit payments to your designated payees per your instructions.

2. RTP Finality. RTP payments are typically immediate and final. Once released, they cannot be canceled or recalled except in limited scenarios at the receiving institution’s discretion.

3. Cut-Offs & Holds. We may apply cut-off times, holds, and limits. Payments submitted after cut-off may process next business day.

4. Returns & Corrections. If a payment is returned, we will notify you and credit funds (less fees) or request new instructions. You remain responsible for late fees/penalties assessed by your payee.

5. Information Accuracy. You must ensure payee identity, routing, account, and reference data are correct. We are not liable for misdirected payments caused by incorrect information you provide.

6. Compliance Blocks. We may block, delay, or cancel a payment for sanctions/AML concerns, errors, or insufficient funds.

By using the Services, you acknowledge that you have read and agree to these Terms.